MyLiveChat is really a platform using a PrestaShop live chat module that gives a straightforward approach to combine with all your ecommerce store. The live chat plugin enables you to converse with Web page readers, and check internet site targeted traffic and consumer activities.
On top of that, currently being open-supply means that buyers can accessibility the System's resource code, enabling them to modify and boost the System as required.
Omnichannel Integration: As shops develop throughout a number of platforms, addons that integrate seamlessly with social media and other profits channels are in significant need.
MyLiveChat delivers a no-cost live chat service that is easy to integrate into the performance of your respective PrestaShop retail outlet. The key capabilities are:
Utilize Reporting Applications: Make use of the reporting options of one's live chat software package to deliver overall performance experiences and discover tendencies in customer interactions.
These instruments will help you to acknowledge payments, control buyer transactions, and accessibility functions like fraud protection and buyer authentication. This integration tool allows corporations to streamline on the net payment processes and improve purchaser practical experience.
Highly effective functions of our Prestashop live chat plugin Give your customer support team the context they have to do well. Our module shows crucial consumer details inside the chat window, making it possible for agents to personalize every interaction and generate on the internet sales.
It is important to notice that ninety seven% of consumers globally take into account customer support to get a essential factor in their manufacturer loyalty.
With its big selection of integrations, HelpDesk is essential-have software program for just about any Web site on the lookout to boost its customer support abilities.
PrestaShop is undoubtedly an open-resource ecommerce System that lets retailers Create their website and store in order to sector their services and products on the internet.
Market The provision of live chat support as a result of posts and tales to integrate it into your social media marketing advertising and marketing approach.
By supplying incentives for using live chat, purchaser engagement and gratification might be significantly Improved.
Chat widget Put in a responsive chat widget on your PrestaShop on the web retail store effortlessly. The look is fully customizable to match your brand, making certain prospects have easy accessibility to assist Every time they need to have it. Specific campaigns Engage the appropriate people at the ideal time. Arrange proactive chat Invites and customized messages triggered by cart benefit, unique pages frequented, or time on internet site. Deep knowledge & reporting Learn which chat brokers and products and solutions gas your expansion.
Admins and staff members can use get more info pre-built messages to quickly reply to popular thoughts, conserving time and offering fast responses to customers.